VFM Honda / Setup
Setup
iWork days and hours control when leads are routed and when reminders go out. Lead protection stops duplicate replies and contact outside your hours. Changes save automatically.Work schedule
Leads are routed and reminders sent only during these days and hours.
Work days
Work hours
India Standard Time (GMT+5:30)
Open 9 hours a day, Monday to Saturday.
Reminders
How often to remind an employee about a lead they have not claimed yet.
Reminders go out only during your work days and hours, and stop as soon as the lead is claimed.
Lead protection
Guards against duplicate replies and contact outside your hours.
One employee per lead
Once claimed, a lead is locked to that employee, so no customer gets two replies.
Block contact outside work hours
Replies can only go out during the hours set above. Required for TRAI compliance.